Hyatt Regency Portland at the Oregon Convention Center

We love the hotel lobby and rooms, it’s all very beautiful and comfortable and so nice to be so close to the moss center for events. The restaurant is also nice and all staff were extremely friendly both at the front desk and in the restaurant. Food in the restaurant with mediocre and lacking attention to detail despite the fact that it was obvious everyone was putting forth their best effort. New management and oversight is needed. And especially if you were charging $27 for a buffet, everything needs to be of the highest quality and foods at appropriate temperatures. Valets were friendly, and personable, but do need a bit more training on refinement of their profession… Handling luggage helping appropriately, especially for getting more gratuities. They also need to communicate more clearly about the ticket and how to retrieve cars. Again, they were very, very nice, just somewhat lacking in the finesse of what it means to be a true valet at a fine lodging establishment. I really enjoy Hyatt and think it has great potential.

I was working a show at the Moda Center and I enjoyed the short walk from the hotel to the venue. As has always been my experience with Hyatt Regencys, all over the world, everything was as I would hope it to be, my home base and oasis.

The location is the best if you attend an event at Moda Center. It is a short walk of about two blocks to get to Moda Center, and the pathway is safe. You need to walk under an overpass, and basically, that is it. The bedrooms are pretty new, which makes staying comfortable. In the washroom, the toilet area is separated to the shower, which is kind of different and nice. There are many places to sit and have a drink in the lobby. The hotel was not that busy at this time of the year.

My fiancé and I loved the breakfast that was provided. The breakfast had an array of items to choose from. My Fiancé loved the valet service. The front desk was very helpful with anything we needed, we had leftovers from Olive Garden and the front desk provided us with utensils.

Very clean and a nice property - loved the room and the view was spectacular. Lively hotel with free yummy drinks and games, felt nice and high class. Nice secure parking and LOVE having to use your key card to access the upper floors.